Your present position: Home>> Costomer Service>> Online Service



Contact If you are interested in our products or have any question, please be free to contact us. We will reply you to soonest.

Investigation After you get to know we can provide the product you need, then you can check whether we are professional or reliable via different ways, like our web, certificates, product analysis result, sample, transaction record and so on. Also it is our pleasure to guide you to know more about us.

Sign After you confirm all details and plan to make a transaction with us, we can sign a contract. Of course, for customer’s convenience and requirements, we can make a PI for them. It is an agreement we make with customers for following items: Product Name, Specification, Quantity, Price, Lead Time, Delivery Terms, Payment Terms and so on.

Payment Once PI or contract is made, customers make the payment according to our agreement.

Production If the products you need is out of stock, then we will produce the products promptly according your requirement.

Examine After production, we will test each batch seriously according to relevant standard. There will be a certificate of analysis for reference.

Packaging and Transportation Before sending, we will check the package carefully and package it well for you as your requirement, then send it for you via Fedex, DHL, Air Company or Sea promptly.

Guarantee The quality of products is seriously guaranteed. If there is any quality problem with our products after customer’s test, we promise returning of the goods and a full refunding.